Lori Santikian


Assistant Professor of Finance

University of Southern California
Marshall School of Business


Contact Information

3670 Trousdale Parkway
Bridge Hall 308
Los Angeles, CA 90089-0804
Telephone: (213) 740-5648
E-mail: lori.santikian@marshall.usc.edu



Curriculum Vitae


Education


Ph.D., M.A., Economics, Harvard University
B.A., Applied Mathematics, Economics, UC Berkeley


Research Interests

Corporate Finance, Financial Intermediation, Banking, Internal Capital Markets


Working Papers


The Ties That Bind: Bank Relationships and Small Business Lending


Abstract: Banks are a primary source of capital for small, private firms, yet the inner workings of small firms’ bank relationships remain obscure. This paper uses hand-collected, proprietary data from a mid-sized regional bank in the United States to empirically identify the channels that strengthen the relationship between a small business and its bank. In contrast to earlier work that focuses on the role of relationships in alleviating information and incentive problems in lending, I find that the source of value in relationship banking is not limited to enhanced monitoring. I introduce two novel channels of relationship strength that embody an entrepreneur’s non-lending profit appeal for a bank: (1) the depth of cross-selling of non-loan products to the entrepreneur, and (2) the breadth of additional bank business referred through the entrepreneur’s social and professional connections. I show that a borrower’s intensive margin of profit (the depth and profitability of cross-selling) and extensive margin of profit (the quantity and profitability of referrals) lower the cost of borrowing and generate access to more credit. These effects are additive. A one-standard deviation increase in both cross-selling and referral profits is associated with a 35 basis point reduction in the loan interest rate and a 26 percent increase in the amount of credit available to a firm.