Starting in November 2000, I assumed responsibility for the day-to-day
operation of Dornsife Technology Services (DTS) upon the resignation of
Dornsife's Manager of Research & Computing. I assumed the role of System
Administrator upon the resignation of Dornsife's System Administrator.
On my own initiative, I assumed roles and responsibilities necessary for
the continued operation of DTS for more than 3 years, until the position
of manager was recreated and a new Dornsife IT director was hired in March
I successfully defended Dornsife's helpdesk and Dornsife's server
infrastructure against threats to shut them down permanently.
I hired, trained, supervised, evaluated, and fired people.
I proposed DTS's department budgets for FY 2001-2002, FY 2002-2003,
and FY 2003-2004.
I managed department budgets of $217,990 (FY 2000-2001), $212,866
(FY 2001-2002), $220,674 (FY 2002-2003), and $228,650 (FY
For nearly 4 years, I reviewed ASR's through my access to USC's
Budget Administration System.
For nearly 4 years, I purchased equipment and software for DTS.
I underwent Microsoft Research training on "Designing a Secure
Microsoft Windows Network for a University Computing Environment" from
June 26-29, 2001.
Since March 2004,
I underwent "Microsoft Onsite Security Training" by Microsoft in
I underwent "GroupWise 6.5 Administration" training by Novacoast in
I attended the Los Angeles Technology Security Conference on
January 21, 2005.
I underwent Securing Personal Information training by USC
Information Security Office on October 11, 2005.
I underwent Server Security training by USC Information Security
Office on January 18, 2006.
I underwent Physical Security training by USC Information Security
Office and USC's Department of Public Safety on
February 15, 2006.
I underwent Building Emergency Response Team (BERT) training by
USC Fire Safety and Emergency Planning on March 22, 2007.
I underwent Laptop Security training by USC Information Security
Office on April 11, 2007.
I underwent Google Hacking training by USC Information Security
Office on May 16, 2007.
I underwent "ZENworks 7 Desktop Management -
Advanced Software Packaging" training by Novell on June 19, 2007.
I underwent FEMA certified Community Emergency Response Team (CERT)
training by USC Fire Safety and Emergency Planning from January 31, 2012 to
March 13, 2012. I became a member of the USC Campus Emergency Response
Team (USC-CERT) on March 13, 2012.
I participated in USC-CERT's "First Aid, Search & Rescue, Triage,
and Backboarding" skills refresher on October 6th, 2015.
I completed "Securing the Human" training (including all
recommended sections, in addition to the sections required for
certification) by information security training organization SANS
Institute on October 14th, 2015.
I deployed with USC-CERT in USC's Full-Scale Great ShakeOut 2015
Drill on October 15th, 2015.
I completed storage area network (SAN) administration training by
Nimble Storage (course NTS-2001-I) on March 22, 2016.
I earned my Administration certificate from Nimble Storage
(certificate NTS-2001-I) on March 24, 2016.
I attended VMware vForum 2016 on April 19, 2016.
I attended USC-CERT's Active Shooter Presentation on August 15th,
I attended USC-CERT's "Hazardous Materials" presentation on
May 22nd, 2018.
In 2005, I started volunteering with Everybody
Reads, a reading and book donation program at Noble Elementary
School in North Hills, CA. Everybody Reads volunteers read to Noble
students and at the end of their time with them, volunteers
give each student a new book of their choice. Thanks to the generosity of
the Tzu Chi Foundation and anonymous donors,
Everybody Reads volunteers have given thousands books to
Noble students since 2001.
In April 2010, I stepped forward to assume responsibility for running
I took charge of volunteer communication and started building the
"Everybody Reads" and "Everybody Reads @ Noble Elementary School"
I designed, funded, and implemented Everybody Reads' first book
inventory system. We currently have almost 3000 books in our inventory.
Through a number of initiatives, I am working to improve the
retention and growth of the Everybody Reads volunteer base. We
maintain an active volunteer base of nearly 400 people.
Seeking to shape Everybody Reads into a more responsive
program, I am working to rapidly gather and make use of volunteer
feedback and data from the Everybody Reads book inventory.
Since April 2010,
Everybody Reads volunteers have spent over 11400 hours reading
to Noble Elementary School students.
I have grown monthly volunteer turnout by a compounded annual
growth rate (CAGR) of 12.8%.
Everybody Reads volunteers have given over 5400 new books to
Noble Elementary School students.
Kindergarten to fifth-grade students at our monthly program have
never seen the same book title twice.
Noble administration and I have grown monthly student turnout by a
CAGR of 6.5%.