Singapore TradeNet: A Tale of One City

Hong Kong’s Tradelink: An EDI vision

Case Preparation Questions

1. What was the vision for Singapore that underlay the development of TradeNet?   What challenges were there to achieving this vision?

2. Describe the trade documentation process before and after the implementation of TradeNet.  Who were the major stakeholders involved in the process redesign?

3. Evaluate the process used to implement TradeNet?  Would you consider the implementation successful?  If so, what factors contributed to its success?  If not, what factors contributed to its failure?

4. How does the TradeNet implementation compare to that for Hong Kong's TRADEKINK system?

5. What effect will TradeNet have on countries outside the Pacific Rim?