Eastman Kodak Co.:  Managing Information Systems Through Strategic Alliances

 

 

Case Preparation Questions:

 

  1. Describe the Kodak business environment at the time Hudson took over the IT function.

 

  1. Why did Hudson make such a major change in IS resource management at Kodak?  What factors contributed to her decision to outsource data center, telecommunication, and PC services to IBM, DEC, and BusinessLand?

 

  1. Do you agree with her philosophy and approach for selecting outsourcing partners and negotiating the agreements?  What would you have done differently?

 

  1. What advice would you give Hudson concerning long term management of Kodak's "networked" IS organization?