MANAGING COMMUNICATIONS

COMM 500

COURSE DESCRIPTION 

Communication is involved in all facets of management and organization. Survey after survey of managers points to the same concern: Most managerial problems can be traced to problems in communication. Sociologist William Whyte observed that the key to control in organizations is to control the communication process itself.

A central theme of this course is that communication systems serve as control infrastructures, and that communication networks are control technologies. Control through communication involves managing people, processes, technologies and structures. Particular attention is paid to how information technologies are changing the context and process of management.  The course is presented from the perspective of communication networks as key building blocks. The material is organized around three themes: structures, control systems, and change management. 

Evolution: From Bureaucracy to Networks

Classic Designs

Global Views

Networks & Emergence

Interorganizational Linkages

Special Cases

Communicating Change

Financial and Endogenous Systems Teams Financial Culture Ethics Privacy Challenges