Why Customer Service Frustrates Consumers: Exploiting Hassle Costs by a Tiered Customer Service Organization (with Yi Zhu), November 2016.
Prominent Attributes under Limited Attention (with Yi Zhu), September 2016.
Price Discrimination in a Market with Uninformed Consumer Preferences (with Zibin Xu), June 2016.
Refereed Publications (with links to recent publications)
Online Shopping Intermediaries: The Strategic Design of Search Environments (with Lin Liu), Management Science, April 2016. Supplemental Appendix.
Consumer Search with Limited Product Evaluation (with Lin Liu), Journal of Economics & Management Strategy, Spring 2016.
The Informational Role of Product Trade-ins for Pricing Durable Goods (with Ohjin Kwon, S. Siddarth, and Jorge-Silva Risso), Journal of Industrial Economics, December 2015.
Position Auctions with Budget-Constrained Advertisers: Implications for Advertisers and Publishers (with Shijie Lu and Yi Zhu), Marketing Science, Nov-Dec 2015.
Selective Reporting of Factual Content by Commercial Media (with Yi Zhu), Journal of Marketing Research, February 2015. Supplemental Appendix.
Dominant Retailerís Incentive for Product Quality in Asymmetric Retail Channels (with Tansev Geylani & Yunchuan Liu), Marketing Letters, March 2014.
Consideration Set Formation with Multiproduct Firms: The Case of Within-Firm & Across-Firm Evaluation Costs (with Lin Liu), Management Science, August 2013.
Who Benefits from Bilateral Information Sharing in a Retail Channel? (with Esther Gal-Or and Tansev Geylani), Economics Letters, August 2011.
Local Competition, Entry, and Agglomeration (with Ting Zhu and Vishal Singh), Quantitative Marketing & Economics, June 2011.
The End of the Robinson-Patman Act? Evidence from Legal Case Data (with Tansev Geylani, Ryan Luchs, and Kannan Srinivasan), Management Science, December 2010
In-Store Media and Distribution Channel Coordination (with Yunchuan Liu), Marketing Science, Jan-Feb 2010
Pricing in vitro Fertilization Procedures (with Rajeev Tyagi), Health Economics, December 2009
Strategic Assortment Reduction by a Dominant Retailer (with Tansev Geylani and Kannan Srinivasan), Marketing Science, Mar-Apr 2009, Supplemental Appendix
Information Sharing in a Channel with Partially Informed Retailers (with Esther Gal-Or and Tansev Geylani), Marketing Science, Jul-Aug 2008
Optimal Information Revelation in Procurement Schemes (with Esther Gal-Or and Mordechai Gal-Or), RAND Journal of Economics, Summer 2007
Strategic Manufacturer Response to a Dominant Retailer (with Tansev Geylani and Kannan Srinivasan), Marketing Science, Mar-Apr 2007
Channel Bargaining with Retailer Asymmetry (with Esther Gal-Or and Kannan Srinivasan), Journal of Marketing Research, February 2006. Supplemental Appendix.
On the Profitability of Media Mergers (with Esther Gal-Or), Journal of Business, March 2006
Media Concentration and Consumer Product Prices, Economic Inquiry, January 2006
The Advertising Market in a Product Oligopoly, Journal of Industrial Economics, September 2004
Minimum Differentiation in Commercial Media Markets
(with Esther Gal-Or),
and Exclusivity Contracts for Advertising (with Esther Gal-Or),
Bilateral Information Sharing and Pricing Incentives in a Retail Channel (with Esther Gal-Or and Tansev Geylani), chapter in Information Exchange in Supply Chain Management, ed. Albert Ha and Christopher Tang, Springer 2017
Dominant Retailers and their Impact on Marketing Channels (with Tansev Geylani), chapter appearing in The Handbook on the Economics of Retail and Distribution, ed. Emek Basker, 2016
Advertising and Competition, chapter 22 appearing in Issues in Competition Law and Policy, published by the American Bar Association, ed. Wayne Dale Collins, 2009.
† Associate Editor:
∑ Journal of Marketing Research
∑ Management Science
∑ Marketing Science
∑ Quantitative Marketing and Economics
∑ European Economic Review (2003-2013)
† Editorial Review Board Member:
∑ Journal of Marketing (2011-2016)
∑ Marketing Science (2009-2013)
Last updated: January 2017