Amy R. Ward, Peter W. Glynn, and Kathy Richardson (1998), Internet Service Performance Failure Detection, Performance Evaluation Review26(3), 38-43.
Amy R. Ward and Ward Whitt (2002), Predicting Response Times in Processor-Sharing Queues, In D. MacDonald and S.R.E. Turner, editors, Analysis of Communication Networks: Call Centres, Traffic, and Performance, Fields Institute Communication Series, 28, American Mathematical Society, Providence, 1-29.
Josh Reed and Amy R. Ward (2004), A Diffusion Approximation for a Generalized Jackson Network with Reneging, In Proceedings of the 42nd Annual Allerton Conference on Communication, Control, and Computing, Sept. 29-Oct. 1.
Amy R. Ward, Peter W. Glynn, and Kathy Richardson (1998), Internet Service Performance Failure Detection, In Proceedings of the 1998 Internet Server Performance Workshop, Madison, WI, 103-109.
Stephen G. Eick and Amy R. Ward (1996), An Interactive Visualization for Message Sequence Charts, In Proceedings for the Fourth Workshop on Program Comprehension, IEEE Computer Society Press, 2-8.